A one year cell phone warranty is included with every mobile phone you purchase new. If you purchased the cell phone used directly from the cell phone company or received it through warranty exchange or the insurance replacement program it has a 30-90 day warranty dependent on your cell phone company.

Your cell phone warranty covers manufacturer defect. So what exactly is considered ‘manufacturer defect’? A phone that is less than 1 year old and was purchased new from the direct cell phone company i.e. ATT Wireless, T-Mobile or an Authorized Dealer or Retailer, that displays one or more of the following problems:

* The speaker is not working or the microphone is not working (I can’t hear the caller or the caller can’t hear me)

* The phone will not charge because the charging port is loose from daily wear and tear and is not physically broken because you jammed your charger repeatedly into the charging slot ‘upside down’

* The battery dies quickly (within 1 hour of a full charge) or constantly reads low battery no matter how long you have had it on the charger.

* The phone screen is faint or blank (usually you would notice this as soon as you open your new phone). Otherwise it is generally a result of water damage.

* The internal antenna is broken therefore even after you activated your phone it still receives no service even though you are in a service area

*Charger doesn’t work, meaning there is no indicator.

* If you have a phone with a manufacturer defect and the problem occurs within the cell phone warranty period the cell phone company will replace the cell phone through the warranty program at no charge.

In order to start a warranty exchange request the first thing you will need to is contact customer care to get the process started.

How to Make A Warranty Exchange Request:

1.You call the company and tell them you are having a problem with your phone and believe that it is a cell phone warranty issue

2.The representative will walk you through a series of pre qualifying questions and manual phone tests.

3.If the problem is deemed a warranty issue they will transfer you to their warranty exchange department

4.The representative will repeat many of the questions from the initial customer care representative and walk you through a series of pre qualifying questions and manual phone tests.

5.They will have you read some numbers off the back of your phone or battery, as this is how they determine that (1) The equipment you are calling about is what is shown in their system (2) Your issue is under the cell phone warranty which can be determined by the number and letter sequence on your serial number

6.After determining that your phone qualifies under the warranty exchange program they will mail you a replacement phone first with a mailer (may or may not be pre-paid dependent on your carrier).

7.You will have about 5-7 days to get the defective cell phone back without having your bill charged for it (they will provide you with the actual time period before they ship out the device.

8.You will receive what they call a ‘transceiver only’ which is the phone with no battery.

9.If the carrier gets the device back and it is physically damaged or something is wrong with it other than what you stated, they will charge your bill a fee that is equivalent of buying a refurbished phone. Either way you always keep the device they sent you and they will always keep the device you sent them, repair it and often recycle back into their own warranty replacement or insurance pool dependent on the age of the device and the problem.

Note: The carrier direct (i.e. ATT Wireless, Verizon Wireless) handles warranty exchanges for phones and hardware.

The manufacturer (i.e. Motorola, Nokia, Plantronics) handles warranty exchanges for accessories, such as bluetooth headsets, wall chargers and batteries.

It may be called the Garden State today, but New Jersey may become better known for the technology born here if Bell Labs' latest invention, a 2-inch cube designed to replace giant cell phone towers, takes off.

It was only last year that the Independent Press reported that Bell Labs President Jeong Kim had opened an exhibit on Bell Labs' past at the company's Alcatel/Lucent campus in Murray Hill, saying, Everywhere I go, people tend to speak of bell Labs in the past tense. I want to know why. We're still innovating, we're alive and kicking.

If the company's cell tower replacement, called the lightRadio cube, is able to replace the unsightly cell towers that litter highways throughout New Jersey and other states, Bell Labs will have no problem being associated with innovation. Until now, the biggest innovation in cell towers has been faux trees attachments that are mocked as Frankenpines.

More than aesthetics, though, the Star-Ledger has reported that the lightRadio could indelibly alter the way that the global wireless industry operates, according to Dan Hays, a telecommunications consultant with PRTM in Washington, D.C. Despite their small size, the lightRadio is able to direct cell phone signals more directly while using less power than current cell phone towers. A lightRadio also can handle up to 30 percent more capacity. All this means that cell phone antennas can be made smaller.

Division head, Tod Sizer, of Little Silver, created the first wooden model in his home's wood shop in March of last year. Just two months later an inventor in Stuttgart had created three 2-inch, stacked circuit boards for the antenna, radio, and network connection, replacing the conventional antenna system that connects every cell phone call. The prototype has since passed its tests with flying colors.

Although New Jersey has few rural areas, the device has sweeping implications for rural areas and developing countries that would be able to receive internet access. The only drawback is that the technology would force cell phone and internet carriers to alter how they build their wireless networks. The flexibility of the device, which needs only a network connection and power source, may make that expense worthwhile.

It may not be as flashy as the newest iPad, but within the Mobile World Congress in Barcelona last year, it was one of the most popular devices. Since then, according to Ken Wirth, president of Alcatel-Lucent's 4G/LTE wireless networks business, several different wireless carriers from different countries have asked for demonstrations and trials. The company hopes to begin selling the lightRadio within the next 18 months.

While the lightRadio cube has more versatility than its cell tower forerunners, there is still one area where the cell towers are more attractive. Right now municipalities and state authorities throughout New Jersey enjoy additional income when they allow cell towers to be put on their property.

Shayna Leah offers an up close look at current issues facing taxpayers. An experienced tax accountant, she uses her familiarity with current tax issues and trends to break down the hottest issues and stories.

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IRVINE, Calif. (PRWEB) September 28, 2007

The Motorola W385 also includes demo versions of entertainment applications, such as Boost(R) Hookt, one the world's largest mobile community chat rooms and Boost(R) loopt, a popular location-based social mapping service that enables mobile phone users to share their location, status messages, photos and other on-the-go experiences with friends. A monthly subscription charge is required with the full version of these applications.

The W385 is among the most feature-rich phones available from any regional flat-rate prepaid wireless service, said Neil Lindsay, vice president of product management, Boost Mobile. And the handset comes preloaded with some of today's hottest mobile social networking applications, and connects customers to Boost Mobile's extensive selection of Real Music Ringtones, Exclusive Wallpapers and Java(R)-enabled Games and Applications.

The Boost-branded phone doubles as a youth fashion accessory, including a two-toned color combination of Cafe Brown and Black Slate, Bright Color TFT Internal Screen, and vertically-oriented External Black-out Screen – all packaged in a sleek, fashionable soft-touch design.

Boost Mobile is offering the first month of unlimited voice service from the home calling area free of charge. The offer requires the purchase and new activation of a Motorola W385 phone that is available now for $129.99 at participating wireless dealers and Radio Shack(R) locations throughout California and Texas, and online at http://www.boostmobile.com. California and Texas residents can locate their nearest independent wireless dealer offering Unlimited by Boost by calling 1-877-TLK-MORE (855-6673) or online at http://www.boostmobile.com.

About Unlimited by Boost

Unlimited by Boost(R) is a wireless service available from Boost Mobile in parts of California and Texas that offers local residents unlimited local and nationwide long distance calling from their home calling area for a fixed monthly price from $45 to $55 depending on location. Customers making or receiving calls outside of their home calling area are charged 15 cents per minute. As with all service plans available from Boost Mobile, there are no term contracts, credit checks or activation fees.

Unlimited by Boost offers California and Texas residents a significantly larger home calling area than current competing flat rate wireless services in these markets, and the service operates on the robust nationwide CDMA network, providing customers with high-quality wireless service that enables them to use their mobile phones virtually anywhere in the U.S., while connected to the Nationwide Sprint Network.

Additionally, Unlimited by Boost customer benefits, offered at no additional charge, include voice mail, caller ID, call waiting, three-way calling, and text messages received. Customers can purchase plans including unlimited text messaging for flat monthly rates ranging from $50-$60 depending on location. For those who do not have an unlimited text messaging plan, text messages received are included at no extra charge and only 10 cents per message to send. This does not include charges for multimedia messages.

Boost Mobile launched its Unlimited by Boost service with advertising support in California and Texas approximately three months ago and has already signed on more than 100,000 customers. The introduction of Unlimited by Boost marks Boost Mobile's first product and service offering to take advantage of the Sprint CDMA network technology. Boost Mobile will continue to sell and support both Pay-As-You-Go and Boost Premium Prepaid(SM) (hybrid) wireless services and handsets nationwide that operate on the Sprint Nextel iDEN network.

About Boost Mobile

Based in Irvine, California, Boost Mobile, LLC, a division of Sprint Nextel Corporation, (NYSE:S), is a lifestyle-based telecommunications brand focused on offering premium Pay-As-You-Go wireless phones and services. Boost is among the fastest-growing wireless services in the U.S. and now has more than 4.5 million customers. Experience Boost on the Web at http://www.boostmobile.com.

Editor's Note:

Please contact the Boost Mobile Media Bureau, and, or Pia Burone at Allison & Partners if you are interested in receiving a Motorola W385 phone for review or if you would like to speak with a Boost Mobile executive.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. (C) Motorola, Inc. 2007. All rights reserved.